BrightLine

Soft Nightwear, Thoughtful Comfort, Made for Everyday Living.

Shipping Policy

At Brightline, we strive to deliver your orders promptly while ensuring that our products arrive in perfect condition. Please read our Shipping Policy for details on processing times, delivery options, and other important information.

Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • During peak seasons or promotions, processing may take longer. We will notify you of any delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and the size of your order.
  • Any applicable taxes or fees will also be displayed at checkout.

Delivery Time

  • Shipping charges are calculated at checkout based on your delivery location and the size of your order.

  • Any applicable taxes or fees will also be displayed at checkout.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s status.
  • Please allow 24-48 hours for the tracking information to be updated by the carrier.

Shipping Restrictions

  • Brightline currently ships to select international locations. If your country is not available at checkout, please contact us for assistance.

  • We do not deliver to P.O. boxes.

Order Issues and Lost Packages

  • If you experience any issues with delivery or suspect your package is lost, please contact us within a days of the estimated delivery date.

  • Brightline is not responsible for delays caused by customs for international orders but will assist in tracking your package.

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Contact Information

For any questions or further information regarding shipping, please reach out to us: